Login
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FAQs
An Overview
To login to your Wufoo account, click on “Login” in the top right of most Wufoo pages. You will need both the email you created your account with, and your password. Once you’ve provided the necessary information, it will be sent securely to our servers via SSL. A successful login will then redirect you to your Wufoo account.
Forgot Password
If you have forgotten your password, click on the ‘Forgot your password?” link from the login page. You will then be prompted to enter your email. Enter your email, and press submit. This will cause a new, random password to be generated for you, and it will be sent to your email address. Once you receive the new password, you may login to Wufoo and reset it to your desired password under the “Account” tab.
Requirements
Flash 6 or higher and JavaScript are required to use Wufoo, along with one of the browsers below.
Browsers
We will not prevent you from logging in with any browser, but please note that only IE6, IE7, Firefox, and Safari are officially supported by us.
Email Address Not Found
If you receive the error that your email address is not found, one of the following problems is occurring:
When you made your account, you made a typo. Contact our support team and send them your username (or a link to one of your forms) to have the email retrieved.
If you are a sub user (not the account creator) make sure you are logging in at:
https://username.wufoo.com/login/
Where username is equal to your account username. You can read more on this topic.
Why didn’t I receive a new password?
If you filled out the Forgot Password form, and did not receive an email with your new password, pleas be sure to check your spam folder. If the message is not in your spam folder, it is also possible that your email account is rejecting incoming mail. As a last resort, you can contact us - all requests will need to come from the email registered to the account, and if you have a paying account please provide the last 4 digits of your credit card.
Problems Logging In
If you experience problems logging in, please try clearing your cache and any Wufoo cookies stored on your computer.
